Sep 3, 2014

eServices Making it Simpler to do Business in Calgary

Last year The City’s Planning, Development and Assessment department launched a new online permit application tool called Residential ePermit, which is part of our eServices initiatives to make it faster and easier to do business with The City.

Currently, industry customers can apply for home permits in developing communities online, and over 2,400 applications have been submitted by Calgary’s top 21 home builders to date.  

As Residential ePermit continues to grow to enable additional permit applications to be submitted online, additional improvements including changes to our inspection processes have begun.  
Watch the video below to learn more Residential ePermit, or visit

Inspections made simpler for new home construction

It just got a lot easier for our industry customers to book inspections for their single and semi-detached home project.  Previously, we required a number of requests to schedule inspections, now a single call to 311 or via our online service (VISTA) is necessary.  Customers need only contact The City during each phase of construction to pre-book all the necessary inspections for their home project.  That includes Development Completion Permit (DCP) and Single Construction Permit (SCP) inspections, where necessary.

In addition, Development Inspectors and Building Safety Code Officers are being coordinated, where required, to inspect a project on the same day.  This change means that customers receive the results of all their inspections the same day as their appointment. 

All our Inspectors are now carrying tablets to access plans electronically, and can correspond with customers more easily.   This tool is improving efficiency at The City, and in some cases, is providing customers the results of their inspections days in advance.

Further improves to the inspection process will make it even easier to do business with The City, to learn more watch the video below or visit

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